IT Support NZ – Expert Help for Kiwi Businesses
Need reliable IT support in New Zealand? BTG delivers fast, local, expert support to keep your business running smoothly. Talk to real people who get things done.
Why NZ Businesses Choose BTG?
We provide business-grade IT support that’s local, responsive, and built for the way Kiwi companies operate. For over 20 years, we’ve helped organisations across NZ grow with confidence, backed by smart and reliable technology support.
Tired of Poor IT Support?
If your current IT provider is falling short, you’re not alone. Many New Zealand businesses come to BTG after facing:
These frustrations cost time, money, and productivity — and often lead to bigger risks.
What We Support
We specialise in supporting the IT needs of small to medium-sized Kiwi businesses. These organisations need responsive, scalable tech support to keep moving and growing.
We look after the tech that powers your operations including:
We pride ourselves on being a fully-service managed IT provider.
Whether you’re a fast-moving small business or a growing nationwide team, we tailor our support to suit your size, needs, and goals.
Contact us to understand more about our Managed Services offerings
Learn more.
Fixed Price IT Service.
A smarter, safer managed service for small to medium Kiwi businesses to manage their tech. CompleteIT delivers expert support, proactive maintenance, and user-focused service — all for one predictable monthly fee per user. It’s a more reliable and cost-effective approach than relying solely on in-house staff, giving you stability, security, and peace of mind.
One fixed monthly support cost.
A fully outsourced service using either your own equipment or the cloud. ManageIT gives you the certainty of one fixed monthly fee for all your operational IT infrastructure support needs — backed by the confidence that our team of 70+ experienced engineers are looking after your systems.
Proactive Maintance Plan.
As the name suggests, we incorporate proactive maintenance of your systems as part of the fixed monthly fee. You will no longer need to worry about patching, antivirus definition updates and standard equipment servicing as we do it all for you.
Dedicated Engineering Resource.
Technical support is provided by a dedicated senior engineer backed by a team who are trained on your specific systems. You’ll always know who to call – and they’ll know you too. This personal approach builds trust, ensures faster problem resolution, and gives you consistent, accountable support. Our engineers become part of your team, bringing technical expertise and a genuine care for your business outcomes.
Monitoring your business. Be proactive, not reactive.
IT assets such as servers, workstations, firewalls and routers are very complex machines. Too often problems are not picked up early enough and they escalate into outages. You get caught up in a reactive, rather than proactive situation. This is where BTG is different. We combine industry-leading, best practice monitoring and management tools with a dedicated team of specialists tasked with watching over and maintaining your systems. From performance tuning to critical alerting, we take a proactive stance to prevent issues before they impact your business—minimising downtime, risk, and disruption.
BTG Helpdesk.
We understand our individual clients’ need to have one central point of contact where all IT issues can be directed. Our helpdesk is that place! Staffed by knowledgeable, friendly experts, our Helpdesk is your front line of IT support—ready to assist with everything from password resets to complex troubleshooting. We aim to resolve issues quickly, professionally, and with minimal fuss. And if it needs escalating, rest assured our engineers are just one step away.
