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Case study
Disaster to Digital Triumph
One morning the team at Arthur Burke had their own Apollo 13 issue, but they didn’t get on the phone to Houston, instead they called BTG.
Case study
Cloud-Based Care – Downtime Erased
A Tauranga based health provider had a communication problem. In fact, says their Chief Financial Officer, it was so bad the hard decision was made to post an apology on its website to explain that the phones did not work sometimes.
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Case study
Modernising Freightways phone system
Relevant information at the right time is critical for companies to help manage their business. Companies like Freightways, which provides a critical delivery pipeline throughout New Zealand, have never been more critical to consumers. As service expectations increase, new thinking is required to ensure they are met. Rapid access to information and customer data helps to drive that.
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Case study
Blast Sites to Cloud
While generally people go through life trying to avoid explosions at work, RedBull Powder requires them and, clearly, is a task that needs plenty of focus. Worrying about support functions like IT isn’t always front of mind, so having a partner who does it instead is required.
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