With more than a century of history behind it, one of New Zealand’s most historic brands needs more than just its solid reputation to maintain its edge.
A Tauranga based health provider had a communication problem. In fact, says their Chief Financial Officer, it was so bad the hard decision was made to post an apology on its website to explain that the phones did not work sometimes.
“BTG isn’t afraid to be unique. They’ll find a solution to any need we have even if it’s outside typical best practice, because they know our business and understand what will work best for us.”
At the heart of good logistics is great communication. When it became time for NZ Couriers to update their phone systems, they called on BTG to manage the project.