A Tauranga based health provider had a communication problem. In fact, says their Chief Financial Officer, it was so bad the hard decision was made to post an apology on its website to explain that the phones did not work sometimes.
While generally people go through life trying to avoid explosions at work, RedBull Powder requires them and, clearly, is a task that needs plenty of focus. Worrying about support functions like IT isn’t always front of mind, so having a partner who does it instead is required.