For the best part of a century, Arthur Burke has been part of the north Canterbury landscape. Anyone looking for a new car in the region has come across either Arthur Burke or their nearby sister company, Blackwell’s.

Arthur Burke provide a variety of services and carry a wide range of vehicles including Mazda, Suzuki and Holden dealerships in Amberley along with a Bridgestone Tyre Centre and Hammer Hardware store.

The Arthur Burke team is connected across its multiple sites using a CRM application called Autoline. Used for sales, stock management and administration, it is critical for the day-to-day management of the company.

BTG has helped both Blackwell’s and Arthur Burke with their IT needs for many years. While BTG weren’t responsible for Arthur Burke’s IT maintenance at the time, they were providing daily data back-ups and monitoring the aging server.

And then one day, part way through the morning, a critical on-site server failed catastrophically, halting trade across the business.