The Challenge – Lockdown 4, Server & Disc Space Nearing Capacity
Holland Beckett had previously been planning to migrate from on-premise infrastructure to a cloud storage solution. However, when COVID Lockdown Level 4 hit, it presented a new kind of urgency.
“Our old servers were at capacity and we were running out of disk space.” Sharline Fitzgerald, Practice Manager
While adjusting to remote working and new government-imposed restrictions, BTG worked quickly to test and migrate their servers over consecutive weekends.
“When we went into lockdown, we were on our old servers and we thought we would only manage about 30 people working remotely at a time.” – Sharline Fitzgerald, Practice Manager
The Solution – Managed Cloud with Local Data Centres
While focusing on improving infrastructure and connectivity performance, BTG and Holland Beckett’s IT team successfully migrated all 120+ staff into working from home.
“They were very flexible and willing to give it a go. A lot of the guys had just moved into lockdown and they gave us a whole lot of their time. I definitely appreciate that.” – Dave Dowie, IT Manager
BTG did the work upfront to get a deep understanding of Holland Beckett’s IT environment before offering new insights and improvements. Whether it’s file management, Office 365 usage or database optimisation, BTG are not afraid to be proactive and suggest enhancements.
“They have a wide range of experts within the team. I know they’ve got a SQL expert who’s going to give our database a once over to see if our settings are optimised.” – Sharline Fitzgerald, Practice Manager
The Implementation – Test & Migrate During Easter and Lockdown Level 4
“We had to get everyone working from home first. Then we carried on with the migration of all of their servers and storage from their business premise in Tauranga to our data centres. Everything was moved while we were in full lockdown.” – Ted Ebbing, Business Development Manager at BTG Tauranga
Given the circumstances under lockdown, testing the migration in a controlled environment was out of the question. Instead, BTG ran a successful trial without any issues before rolling out the complete migration over Easter weekend.
“For BTG to even have been able to do that while we’re in lockdown was pretty impressive. I’m very happy with the transition, given the circumstances.” – Dave Dowie, IT Manager
The Benefits – Extending The BTG Family
Since joining the family, BTG has been working closely with the IT team to suggest improvements and find new ways to deliver better outcomes for Holland Beckett.
“They’re technically excellent. They have a really good understanding of what we need our IT systems for and what we’re trying to achieve.” – Dave Dowie, IT Manager
The relationship is important to Holland Beckett. Built on proven performance and technical expertise, it has already fostered a strong working partnership between the two parties.
“They’re along there with us. They don’t just sit back and watch us make mistakes. They’re happy to point something out and they’re great at coming up with different ways to do things.” – Dave Dowie, IT Manager
Likewise, BTG are excited about the new working partnership with Holland Beckett Law.
“The team at Holland Beckett Law are excellent to deal with. This was particularly evident through this extraordinary time with Level 4 lockdown. It is awesome to have them on board as another valued client. We look forward to our future working with the team at Holland Beckett Law.” – Ted Ebbing, Business Development Manager
BTG is a New Zealand-based technology service provider creating better connections for growing businesses here and across the ditch. With 80+ staff and 400+ customers across New Zealand and Australia, BTG specialise in expert engineering services, quality IT products and dedicated account management.