Office 365 backups, stored securely in New Zealand

Did you know Microsoft doesn’t offer backups for your Office 365 data?

Microsoft provides a wide array of powerful services within Office 365, but a comprehensive backup of your Office 365 data is NOT one of them.

Get Total access, control and protection of your Office 365 data with BTG Backup for 365 using Veeam. It is a service we have built allowing us to backup Office 365 data including Exchange Online, Sharepoint Online, One Drive and Teams.

Taking a copy of your data out of the public cloud onto our private cloud gives your data better security, increased flexibility both with storage volume and retention and can be backed up offline to tape (Air-gapped) protecting it from online attack. All backed up data is stored exclusively in New Zealand on BTG’s independent S3 infrastructure.

Most aren’t aware their data within a 365 environment is not being backed up.

BTG provides data retention for your Office 365 suite of products, so you don’t ever have to worry about accidental deletion.  With Exchange and Sharepoint unless other solutions have been purchased once data has been deleted or a user deactivated within 365 their data will go into the default retention period before being permanently deleted. Currently default retention for deleted Exchange Online data is 14 days which can be configured to a maximum of 30 days.  Sharepoint online has a non-configurable time of 93 days.

Fast Backup, Data Restore & Retrieval
BTG’s backup services for Microsoft 365 are market leaders in backup encryption and data recovery flexibility. Keep compliant with advanced backup search capabilities using eDiscovery.

Secure, Local Cloud
Secure your Microsoft 365 data in New Zealand with our guarantee for performance, security and accountability.

Simple Monthly Billing
Per user, per month billing for your organisation.

7 reasons why backing up Office 365 is critical

Accidental deletion

If you delete a user, it replicated across the network, including their OneDrive and mailbox. Native recycle bins and version histories included in Office 365 can only protect you from data loss in a limited way, which can turn a simple recovery from a proper backup into a big problem after Office 365 has deleted the data forever, or if the retention period has passed.


Retention policy gaps and confusion

Retention policies can be difficult to manage. Office 365 has limited backup and retention policies and it is not intended to be an all-encompassing backup solution. ‘Point-in-time’ restoration of mailbox items, is not in scope with Microsoft. In the case of a catastrophic issue, our backup solution can provide the ability to roll back to a previous point-in-time prior to this issue. With an Office 365 backup solution, there are no retention policy gaps or restore inflexibility. Short term backups or long-term archives, granular or point-in-time restores, everything is at your fingertips making data recovery fast, easy and reliable.

Internal security threats

The idea of a security threat brings to mind hackers and viruses. However, businesses experience threats from the inside, and they are happening more often than you think. Organizations fall victim to threats posed by their very own employees, both intentionally and unintentionally. Access to files and contacts changes so quickly, it can be hard to keep an eye on those in which you’ve installed the most trust. Microsoft has no way of knowing the difference between a regular user and a terminated employee attempting to delete critical company data before they depart. In addition, some users unknowingly create serious threats by downloading infected files or accidentally leaking usernames and passwords to sites they thought they could trust. Another example is evidence tampering. Imagine an employee strategically deleting incriminating emails or files — keeping these objects out of the reach of the  legal, compliance or HR departments.

External security threats

Malware and viruses, like ransomware, have done serious damage to organizations across the globe. Not only is company reputation at risk, but the privacy and security of internal and customer data as well. External threats can sneak in through emails and attachments, and it isn’t always enough to educate users on what to look out for — especially when the infected messages seem so compelling. Exchange Online’s limited backup/recovery functions are inadequate to handle serious attacks. Regular backups will help ensure a separate copy of your data is uninfected and that you can recover quickly.

Legal and compliance requirements

Sometimes you need to unexpectedly retrieve emails, files or other types of data amid legal action. Something
you never think it is going to happen to you until it does. Microsoft has built-in a couple of safety nets (litigation hold and retention). But, these are not a robust backup solution that will keep your company out of legal trouble. For example, with a backup solution, if you accidentally delete emails or documents before implementing a legal hold, you’ll still be able to get them back to ensure you meet your legal obligations. Legal requirements, compliance requirements and access regulations vary between industries and countries, but fines, penalties and legal disputes are three things you don’t have room for on your to-do list.

Managing hybrid email deployments and migrations to Office 365

Organizations that adopt Office 365 typically need a window of time to serve as a transition window between on-premises Exchange and Office 365 Exchange Online. Some even leave a small portion of their legacy system in place to have added flexibility and additional control. These hybrid email deployments are common, yet pose additional management challenges.
The right Office 365 backup solution should be able to handle hybrid email deployments, and treat exchange data the same, making the source location irrelevant.
Furthermore, you should be able to store the data anywhere you choose, whether on premises, in cloud object storage such as AWS S3 or Azure Blob, or with a managed service provider.

Teams data structure

Microsoft Teams is gaining rapid adoption and growth with the increase in remote working. It’s now the center of our productivity universe. Microsoft structures Teams as a user interface that brings together Office 365 services, such as SharePoint Online and OneDrive for Business. This approach provides agile, real-time communication and collaboration for teams.
You need to protect data in these locations, but that’s not all you need to protect. Teams has settings, configurations, and membership which all need to be protected and recoverable. A purpose-built backup solution can protect not only the data but also these settings and ther associated interconnections between applications.

More than ever before, people are spinning up Teams for projects and special initiatives at a rapid rate. But once you complete a project you probably need to keep a copy of the ended project for long-term needs such as legal and compliance requests. What often happens is that these Teams get mistakenly deleted or retention misapplied, which makes other files or essential documents unavailable. Backups can also help in short-term scenarios. For example, if an employee says something inappropriate in a Teams conversation, but then deletes the message,having a backup would make those chats recoverable and available to HR for review. Third-party backup vendors not only provide protection from the unknown but can also offer a variety of ways to restore missing or accidentally deleted teams or channels.


  • Our Microsoft 365 backup solutions are trusted by over 365k organisations around the world.
  • Local cloud storage enables faster, more frequent backups for minimal disruption to your organisation.
  • Simplified billing gives you full visibility and control over monthly spend
  • Schedule backups on your terms: Daily, weekly or even every 5 minutes with an Extensible Storage Engine (ESE)
  • Quickly search and restore individual items and files across Microsoft 365, Microsoft Office Teams, Sharepoint, OneDrive, Dynamics and Exchange Online
  • Protect against accidental deletion, security threats and retention policy gaps
  • Stay on top of security and compliance requirements with advanced backup search capabilities using eDiscovery
  • Simplify public cloud deployment with no complex planning required

Contact us to backup your data