Step 1 of 812%Name First Last Business NameBrand Awareness and PositioningHow did you first hear about BTG, and what made you reach out?How would you rate your initial perception of the BTG brand and service offerings? Excellent – Extremely positive perception Good – Generally positive perception Neutral – Neither positive nor negative Fair – Somewhat negative perception Poor – Very negative perception OtherIf you were describing BTG to another person what would you say?What do you consider to be BTG's strengths and weaknesses?Service EvaluationHow well would BTG meet your established needs? Excellent – Exceeded my needs Good – Generally positive perception Neutral – Met some of my needs Fair – Met few of my needs Poor – Did not meet my needs OtherHow well did BTG's proposal or collateral documentation match your needs? Excellent – Far exceeded expectations, very satisfied with response Good – Exceeded expectations, satisfied with response Neutral – Met expectations, response was adequate Fair – Fell short of expectations, response was unsatisfactory Poor – Failed to meet expectations, poor or no response OtherWhat appealled to you most about BTG?Are there any gaps in BTG’s services? Yes NoCould you explain further, what else would you like BTG to offer?Was the information BTG provided easy to understand? Yes No Didn't read OtherDid BTG provide the appropriate amount of detail? Way too much Just the right amount Not enough OtherHow was BTG's presentation? Excellent – Exceeded my needs Good – Generally positive perception Neutral – Met some of my needs Fair – Met few of my needs Poor – Did not meet my needs OtherDid the staff you interacted with come across well? Excellent – Exceeded my needs Good – Generally positive perception Neutral – Met some of my needs Fair – Met few of my needs Poor – Did not meet my needs OtherHow competitive do you consider BTG's commercials compared to other providers you’ve reviewed? Best in market Very competitive About average Slightly competitive Not competitive at all OtherWas the BTG support model easy to understand? Very easy to understand Easy to understand Neutral / somewhat clear Difficult to understand Very difficult to understand OtherWhat stood out about the winning bid?Decision ProcessWho was involved in the decision, and what were their priorities?What was the key factor in your decision?Comparison and PositioningHow did BTG compare to the chosen provider?Was BTG's pricing aligned with your expectations? Yes No OtherWere there any features, services, or capabilities BTG were missing? Yes NoCould you explain further?Engagement ExperienceDid you feel understood and supported during the process? Yes NoCould you explain further?Were there any moments of confusion or frustration? Yes NoCould you explain further?Solution FitWas BTG's solution a strong fit for your needs? Yes NoCould you briefly explain how?Were there any concerns around implementation, support, or roadmap?BudgetDid budget constraints influence the decision?Future OpportunityIs there anything BTG could have done differently to win your business?Would you consider BTG in the future?Can we stay in touch for upcoming projects?