Technology needs ongoing support to continue functioning and supporting business at its optimal level. BTG can deliver support services in different ways to meet its customers requirements, including supporting in-house teams, supplying helpdesk services, and right through to outsourcing  of either part or whole of its Clients IT and T environments. As a service focused business, BTG has deliberately built flexibility into this phase to meet a range of different Client support needs, rather than have a fixed model that dictates to Clients.